Help

iHope is an easy-to-use smartphone app for both Apple and Android designed to promote domestic peace and prevent violence before it happens. It provides existing or potential victims of domestic violence with safety tools for notifying trusted friends, family members or other contacts about their situation. 

It is highly recommended that you grant permission for iHope to access your GPS data and to restart your smartphone after installing iHope to enhance the stability, reliability and functionality of the app’s features.

Whether it is used as a safety precaution, a safety status update or for when a user needs help from their designated contacts, iHope provides the following useful safety features and support resources. Visit the iHope app website at www.iHopeApp.com for more information.

iHope Features and Resources

My Safety
This feature uses a timer function. When the timer expires and you do not disarm it, the app will send email and text alert messages along with your GPS location to your designated contacts.

  1. Tap the “My Safety” menu option to “Create an Alert”.
  2. Select up to 5 contacts you want to receive your message.
  3. Use the default message, or customize the message you want your contacts to receive which will also include your GPS location.
  4. Set the timer and tap “Start Timer”.

When the timer expires you will be prompted to enter your passcode to disarm it. If you do not enter your passcode within 30 seconds, email and text alert messages along with your GPS location will be sent to your designated contacts.

My Support
This feature provides a way for you to add, delete and store your contacts and their information. 

  1. Tap the “My Support” menu option”.
  2. Follow the prompts to add a new contact.
  3. Import your contact from your phone or type in your contact’s information.
  4. Choose whether to notify your contact about you setting them up as 1 of your 5 contacts (HIGHLY RECOMMENDED).
  5. Tap the “Save” option in the navigation menu to store your contact’s information.

You can store up to 5 contacts that work in conjunction with other features of the app. You can add, delete or edit each of your contact’s information as needed.

I’m Safe
This feature alerts your designated contacts as to the status of your safety.

  1. Tap the “I’m Safe” menu option and enter your user-defined passcode.
  2. Select up to 5 contacts you want to receive your message.
  3. Use the default message, or customize the message you want your contacts to receive which will also include your GPS location.
  4. Tap “Send Message”. Email and text alert messages along with your GPS location will be sent to your designated contacts.

I Need Help
This feature alerts your designated contacts that you need their help.

  1. Tap the “I Need Help” menu option.
  2. Select up to 5 contacts you want to receive your message.
  3. Use the default message, or customize the message you want your contacts to receive which will also include your GPS location.
  4. Tap “Send Message”. Email and text alert messages along with your GPS location will be sent to your designated contacts.

ACADV Site
This feature links you to the Arkansas Coalition Against Domestic Violence website to learn more about the coalition and its services and resources.

  1. Tap the “ACADV Site” menu option to link to the Arkansas Coalition Against Domestic Violence website.

About Domestic Violence
This feature provides you with useful information about domestic violence. This content is periodically updated on the iHope app via linkages to the content on the iHope app’s website at www.iHopeApp.com.

  1. Tap the “About Domestic Violence” icon to view information about domestic violence.

About Orders of Protection
This feature provides you with useful information about orders of protection. This content is periodically updated on the iHope app via linkages to the content on the iHope app’s website at www.iHopeApp.com.

  1. Tap the “About Orders of Protection” icon to view information about orders of protection.

Important Phone Numbers
This feature provides you with useful phone numbers, hotlines, addresses and website links to domestic violence-related resources (i.e., shelters, safe houses, centers, organizations, agencies, committees) located throughout Arkansas. This content is periodically updated on the iHope app via linkages to the content on the iHope app’s website at www.iHopeApp.com.

  1. Tap the “Important Phone Numbers” icon to view useful phone numbers, hotlines, addresses and website links to domestic violence-related resources in Arkansas.

Settings
This feature provides you with the tools needed to edit your name, passcode and email address related to the use and functionality of the iHope app.

  1. Tap the “Settings” icon to view the list of settings options.
  2. For security reasons, you will need to enter your current passcode to edit any of your settings.

Disclaimer
This feature provided you with important information about iHope’s disclaimer.  This content is periodically updated on the iHope app via linkages to the content on the iHope app’s website at www.iHopeApp.com.

1. Tap the “Disclaimer” icon to view iHope’s disclaimer.

Important Information 

  • We cannot guarantee that your designated contacts will respond to your emails or text messages. If they do respond, we cannot guarantee they will respond in a timely manner.
  • We cannot guarantee emergency services will answer or respond to phone calls, emails or text messages made to such services by your designated contacts on your behalf. If they do answer or respond, we cannot guarantee they will respond in a timely manner.
  • We cannot guarantee that you will have cellular or Internet service when you send an email or text alert message.
  • We cannot guarantee that your designated contacts will have cellular or Internet service when you send an email or text alert message.
  • We cannot guarantee that your designated contacts will respond to the email or text alert messages they receive.